When you buy our products/services, your purchase is not entitled to any refund. If you buy any online batch/service, it is non-refundable. If you purchase any batch by mistake, you can request to change it to another batch of the same amount within 7 days of the purchase. We recommend you first check the complete system and then decide to make payment in the case of books/materials. If the product received is damaged/lost by the courier partner, the student is entitled to a replacement. However, in case of a wrong address given or books/materials not accepted by students, the purchase will not be entitled to any kind of refund.